Prices for IT consultancy services can vary wildly, depending on the level of support required, and whether or not there is a need to purchase additional hardware, or replace an incumbent solution. Usually, consultancies charge a set lump sum for project installations including parts (software and hardware) and labour. Additional support fees are normally billed for monthly under a document called an ‘SLA’ (service level agreement), or are settled annually.
Licensing also needs to be considered, and with the global shift to cloud-based subscription services, forms an important part of any IT contract. When purchasing access to software either from or via an IT consultancy, businesses should seek assurance on where ownership of the license resides both at any given time throughout the contract, and at the end of an agreement that isn’t going to be renewed.